The most important goal of feguz is to ensure the complete satisfaction of every customer, so we check to make sure that what's being produced is meeting the required standard during whole production process...

The most important goal of feguz is to ensure the complete satisfaction of every customer, so we check to make sure that what's being produced is meeting the required standard during whole production process.

Steps Undertaken for Quality Assurance:

A. Raw Material Inspection - Inspect and clean facilities and equipment before the start of manufacture, in order to produce perfect products consistently . Assess quality system of supplier to ensure their have the ability to supply good quality materials, and strengthen their quality awareness.The incoming raw materials that are to be used are thoroughly inspected by the technically qualified members of the quality control team.

B. Process Control - We set up professional QA team for quality supervision and inspection, so that we can monitor the quality of product timely and effective.

C. Final Inspection - When products are finished, we verify products and save sample to provide quality tracking basis for improvement of quality before products are dispatched to customers.

D. After Sales Customer Service - Collect and handle feedback from customer so that we are getting better and better.

★ Important ★
When making a payment, especially via wire transfers, please always use the invoice numbers (or purchase order number)as reference numbers. Doing so would facilitate faster confirmation of your payment...

★ Important ★
When making a payment, especially via wire transfers, please always use the invoice numbers (or purchase order number)as reference numbers. Doing so would facilitate faster confirmation of your payment. Main methods of payment accepted by us are listed here. Others menthod could be also negotiated, please contact info@feguz.com

A. T/T

B. L/C

C. PayPal

D: Western Union

E. Credit Card (VISA / MASTER)

We offer all of our customers the ability to ship via Express, such as DHL, FEDEX, TNT, UPS, EMS. If you do not designate any agent we will choose suitable shipping company(including ocean shipping) to transport ...

We offer all of our customers the ability to ship via Express, such as DHL, FEDEX, TNT, UPS, EMS. If you do not designate any agent we will choose suitable shipping company(including ocean shipping) to transport your goods based on different destination ,delivery time, quality of a product, shipping cost, and service. Shipping rates are easily calculated based on the total weight of the items in your order, generally speaking, prepaid express from China will more cheap than collected, so we suggest that let us choose forwarder for you. Tracking information will be provided after forwarder receive the goods, you can check status with tracking number. For delivery term and turnaround time, we will offer you more details once upon confirm your order.

Please provide the following information in your mailing...

Please provide the following information in your mailing:

1. Your e-mail address

2. Your full name and your company name

3. Your phone number (including area code)

4. Your shipping address

5. List of products and quantity you would like to custom
Avoid unnecessary misunderstanding, we will provide pre-production sample(or photo) for your approval before mass production.

If you receive damaged pack or carton, or if items are missing, replacements will be promptly provided. Please submit your claim within a reasonable period of time after receipt of the corresponding shipment...

If you receive damaged pack or carton, or if items are missing, replacements will be promptly provided. Please submit your claim within a reasonable period of time after receipt of the corresponding shipment. We may request that you return the original items, in which case we will pay the return postage. Please note that we are not responsible for replacing items that become damaged due to improper care in use or storage, or that become missing. However, in such instances we will cooperate fully with you to replace such items quickly and at a nominal charge.