Feguz home,Neck tie, Silk tie, Silk scarf, Embroidery patches, Embroidery digitizing

Customer Service

How to custom necktie or scarf?

Please provide the following information in your mailing:

Shipping & Delivery

We offer all of our customers the ability to ship via Express, such as DHL, FEDEX, TNT, UPS, EMS. If you do not designate any agent we will choose suitable shipping company(including ocean shipping) to transport…

Accepted methods of payment and Payment terms

Main methods of payment accepted by us are listed here.

Quality control – Steps undertaken for quality assurance

The most important goal of feguz is to ensure the complete satisfaction of every customer, so we check to make sure that what’s being produced is meeting the required standard during whole production process.

Replacement policy

If you receive damaged pack or carton, or if items are missing, replacements will be promptly provided. Please submit your claim within a reasonable period of time after receipt of the corresponding shipment.